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HR Service Partner - Human Resources Division
El Camino College in Torrance, California
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Date Posted June 11, 2019
Admin-Human Resources
Employment Type Fulltime
Application Deadline Open until filled

Job Description:

CONFIDENTIAL STATUS: This is a confidential position as defined in the Government Code, Section 3540.1. "Confidential employee" means any employee who, in the regular course of his or her duties, has access to, or possesses information relating to, his or her employer's employer-employee relations.


The HR Service Partner provides advanced support in a shared-services office environment to ensure HR-related transactions are handled with a high degree of expertise, customer satisfaction, and timely response and resolution. This position serves as a central point of contact for the faculty, staff, managers, and administrators of assigned divisions. This position helps resolve moderate to complex work-related problems, issues, and complaints; advises administrators, directors, managers, and supervisors on the application of HR-related policies, procedures, and guidelines. Consults with the Director of Human Resources as needed. This position interacts with Payroll, external vendors, faculty, and staff to facilitate the exchange of information and to assist in resolving a variety of employment matters. Prepares mandated and other operational reports, including Board Agenda items for academic and classified actions. This position reports to the Director of Human Resources.


  • Input, update, and maintain accurate data in all HR-related information systems including the Los Angeles County Office of Education Human Resources System (HRS), the District's HR system (Colleague), an online applicant tracking, and other databases/systems. Establish and assure accuracy of HRS tables, codes and input guidelines. Create or order reports upon request.

  • Partner with hiring administrators, directors, managers, and supervisors on recruitment efforts, job offers, and on-boarding of new employees. Coordinate recruitment document processing for academic and classified positions; process requests for new personnel; generate data regarding recruitments. Organize materials for screening applicants. Review applications to determine qualifications and refer qualified applicants to search committee. Recommend to hiring managers salary placement of prospective employees.

  • Serve as a resource to employees by interpreting, guiding, and recommending best practices on District and labor-contract policies and procedures. Serve as a technical resource on minimum qualifications, faculty service hours, and instructor eligibility. Evaluate and analyze inquiries/transactions and determine the appropriate resolution. Escalate requests for exceptions to supervisor or other HR personnel with the appropriate expertise. Ensure that all cases, issues, complaints are followed-through to resolution.

  • Process a variety of payroll and personnel documents for new faculty and staff. Make necessary computations, gather and provide all pertinent data, including backup documentation as needed. Address problems and incomplete payroll and personnel paperwork as appropriate. Ensure paperwork is accurate, processed in a timely manner, and in compliance with District policies/procedures and federal/state requirements.

  • Set up and maintain confidential employee files and records in accordance with established guidelines and procedures. Ensure files of terminated employees are properly archived. Ensure that employee and applicant records are stored in compliance with record retention policies.

  • Provide information and assistance in person or on the telephone to district personnel, staff and the public regarding a variety of personnel matters, such as job availability, personnel regulations, policies and procedures.

  • Prepare, review, monitor and assure accuracy and timeliness of Board agenda items required to authorize personnel actions.

  • Prepare job announcements for all types of classifications. Review job announcements for completeness, accuracy, and appropriateness. Provide for advertising of positions in various media and distribution of announcements as appropriate.

  • Administer assessment tests as required.

  • Prepare all full-time academic contracts. Collaborate with Academic Affairs to ensure faculty titles and qualifications are accurate in the course catalogue. Ensure FSA (Faculty Service Area) information for all full-time faculty is accurate in the personnel file.

  • Establish and maintain accurate and up-to-date internal tracking systems to monitor a variety of HR-related matters (i.e., TB assessments, step increases, tenure/promotion dates, coursework approvals for salary advancement, lateral transfer requests, etc.) to ensure compliance.

  • Perform special projects over a broad range of Human Resources activities at the request of supervisors involving data gathering and analysis, report generation, and recommendations for action as appropriate. Coordinate and assist in other projects, programs, and activities as assigned.

  • Provide guidance and training to other Human Resources staff and/or student workers with short-term work assignments or projects. Assist in training or scheduling work assignments as required. Oversee the work of other employees entering data into HR-related systems, reviewing for accuracy and timeliness.

  • Remain current on HR-related software; generate communications and offer trainings on HR systems and procedures as needed or upon request.

  • Maintain currency and compliance with all District policies/procedures and federal, state, and local laws related to employment law and human resources best practices.

  • Performs other related duties as assigned or requested. 

Job Qualifications:


Education and Experience:

Any combination equivalent to two years college-level course work and four years of related human resources experience.


Knowledge/Areas of Expertise:

  • HRS and applicant tracking software applications and operation of a computer.

  • Principles of training and providing work direction in the proper operation of automated systems.

  • Methods, practices, terminology and procedures used in the Human Resources Division.

  • Recruitment, placement and processing of employees.

  • Applicable sections of State Education Code and State and federal laws, codes and regulations concerning employee recruitment, placement and record-keeping.

  • Interpersonal skills using tact, patience and courtesy.

  • Record-keeping techniques.

  • District organization, operations, policies and objectives.

  • Modern office practices, procedures and equipment. 


  • Coordinate overall direction, monitoring and support to Human Resources automated systems.

  • Provide support for processing employment-related data.

  • Coordinate academic and classified recruitment functions.

  • Prepare Board Agenda items for academic and classified actions.

  • Process new employees according to established procedures.

  • Assure compliance with District, County, State and federal regulations and guidelines concerning assigned human resources functions.

  • Interpret, apply and explain rules, regulations, policies and procedures.

  • Prepare and maintain confidential personnel records and files.

  • Provide information and assistance to employees, supervisors, visitors and others.

  • Operate a variety of office equipment including a computer terminal.

  • Establish and maintain cooperative and effective working relationships with others.

  • Plan and organize work.

  • Meet schedules and time lines.

  • Work independently with little directions. 

SALARY RANGE: (Step A) $4,584 per month.

  • Salary increases are granted on the first day of the month following each year of service, until step F is reached. 

Employees contribute 7% of their earnings toward the Public Employees Retirement System (PERS).


Office environment

Subject to constant interruptions.

Dexterity of hands and fingers to operate office equipment.

May sit for extended periods of time using a personal computer.

Hear and speak to exchange information on the telephone or in person.

Lift up to 25 lbs.

May be exposed to confrontational situations when explaining or implementing District or departmental policies, procedures, and/or state and federal laws. 


This position is designated as regular, full-time, twelve-month, confidential. Excellent fringe benefits include eight 32-hour workweeks during the summer. Work schedule is Monday through Friday from 7:45 a.m. until 4:30 p.m.

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), transcripts, fingerprint results, and tuberculosis examination as required. Candidates selected for employment must agree to be fingerprinted, provide current tuberculosis test results, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.


Applicants must submit the following documents by the closing date:

  1. Online application: https://elcamino.igreentree.com/css_classified

  2. Cover Letter in word format describing how applicant meets the qualifications.

  3. Resume - Resumes are NOT accepted in place of any part of the application and you should complete all sections of the application even if the entries duplicate information on your resume.

  4. Pertinent transcripts (only in pdf format) as stated in the job qualifications if applicant holds one. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE pdf document.

Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA.

Applicants with disabilities requiring special accommodations must contact Human Resources at least five (5) working days prior to the final filing date. 

Please Note: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.

If you should need assistance please call (310) 660-3593 Ext. 3807 or visit the office between 8:00 a.m. and 4:00 p.m., Monday through Friday.

CLOSING DATE: MONDAY, JUNE 24, 2019 at 3:00 p.m.

  • Previous employment performed in a different public retirement system may allow

eligibility to continue in the same retirement system. 

**The campus will be closed on Fridays starting June 21 through August 9, 2019**

El Camino College is an Equal Opportunity Employer

The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.

*Please mention AllHigherEd to employers when applying for this job*
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