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System Director, Financial Aid Operations
Lone Star College System in Woodlands, Texas
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Date Posted December 06, 2017
Admin-Financial Aid
Employment Type Fulltime
Application Deadline Open until filled

Job Description 

System Director, Financial Aid Operations - (17001184)


Commitment to Mission:
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.
Cultural Beliefs:
  • Students Matter
  • Inspire Excellence
  • Act Intentionally
  • Better Together
  • No Fear!
  • Trust!
Campus Marketing Statement:
Lone Star College-System Office, University Park
Lone Star College, located in the north metropolitan Houston area, is one of the largest and fastest growing community colleges in the country featuring six comprehensive colleges and 10 centers with over 95,000 credit and non-credit students each semester, an annual budget exceeding $500,000,000, and 7,300 employees spread over a 2100 square mile area.  
LSC adds $3.1 billion to the local and regional economy by providing educational opportunities across the north Houston region. 
Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park.  Both are the site for multiple administrative departments and system-wide training programs.
This position is located at the LSC-System Office, University Park location at 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.
The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.
Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.
Position Summary:
Holds direct management authority and accountability to execute policies and operational initiatives for a department, group of departments, or functional area. Position provides leadership and management of Program Operations for System Financial Aid. Oversees functions related to the overall operations of financial aid programs and processes. Supervises and evaluates staff; prepares system and local reports adhering to state, federal, system, and local guidelines; maintains focus on quality and convenience to the colleges, students and clients.

Job Functions:

  1. Manages and directs the daily operations of System Financial Aid and implement Lone Star College’s (LSC) policies and procedures to ensure the accurate, timely and ethical awarding and processing of Title IV program funds according to federal and/or state regulations
  2. Hires, trains, supervises, and evaluates both full-time and part-time advisors and support staff
  3. Administers all federal, state and institutional financial aid programs including the review of these programs through federal, state, and institutional audits
  4. Assists in the preparation of reports for the U.S. Department of Education and the Texas Higher Education Coordinating Board as required
  5. Assists the Executive and Associate System Directors in developing communication pertinent to LSC’s financial aid programs through the design of calendars, flyers, posters, brochures, and articles
  6. Oversees and ensures accurate completion of verification and documentation of students’ status
  7. Tracks the allocation of campus-based financial aid funds
  8. Oversees the processing of new and continuing student loan and grant recipients
  9. Supervises and monitors the maintenance of the document scanning system (OnBase) within the office (Verification worksheets, Income tax returns, etc.) as required
  10. Collaborates with other System Campus Solutions groups to maintain and promote efficiency in the overall delivery of student services
  11. Conducts personnel evaluations and assists staff members in planning professional and developmental experiences
  12. Manages budget development through program, staffing and needs assessment
  13. Serves on state, college and district committees as required
  14. Serves as a community resource person and represents the college to outside groups as requested
  15. Responsible for other reasonable, related duties as assigned

Knowledge, Skills, and Abilities:

  • Working knowledge of federal and state financial aid programs
  • General knowledge of financial aid and business practices and procedures, and regulations as they related to higher education
  • Demonstrated ability to provide dynamic and proactive educational leadership in the areas of student support services
  • Understanding of the integrated student services model
  • Demonstrated ability and commitment to work collaboratively
  • Proven ability to develop both internal and external teams and partnerships
  • Commitment to promoting diversity in the student and employee populations
  • Demonstrated commitment to the mission of the comprehensive community college
  • Proven effectiveness in allocating and managing resources, both material and financial
  • Understanding of computerized information systems (preferably Oracle/PeopleSoft Campus Solutions, Financial Aid)

Physical Abilities:

            Minimal physical effort is required

Work Schedule and Conditions:

  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safety hazards
Duration of Job Posting:
Open until filled




  • Bachelor’s degree or higher
  • At least 5 to 7 years of leadership experience in higher education


  • Master’s degree
  • Knowledge of Oracle/PeopleSoft Campus Solutions Financial Aid product
Benefits Marketing Statement: 
By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance.
This includes 22-23 days paid holidays and up to 12 annual vacation days, full comprehensive benefits package, wellness program, professional development opportunities and more.
How to Apply: 
We will not accept application material received via fax, email, mail, or hand delivered. 
Postings for part-time and adjunct positions are active for the academic year.  By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.   
Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. 
More information on the E-Verify program is available at www.dhs.gov/E-Verify
Lone Star College is an EEO Employer.  All positions are subject to a criminal background check

Primary Location

: US-Texas-Houston

Work Locations

20515 SH 249 (SH 249 and Louetta Rd) 
20515 SH 249  
 Houston 77070


: Financial Aid


: System Office - 00


: Full-time


: Day Job

Employee Status

: Regular
   Required Documents:Cover Letter, Resume/Curriculum Vitae 

Job Posting

: Nov 11, 2017, 8:46:01 AM
*Please mention AllHigherEd to employers when applying for this job*
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